4. Becoming a generous expert

Being recognized for your expertise undoubtedly helps inspire trust in a professional setting.

But that’s not all. Having expertise isn’t enough to gain credibility. Your ability to apply your knowledge by anticipating problems and addressing them quickly while making sound decisions is also critical. When it comes to credibility, your know-how is just as essential as your knowledge.

Finally, it must be recognized that having a great deal of knowledge is useless if no one knows or understands that you are an expert. Generously sharing your knowledge and communicating clearly, without using incomprehensible jargon, gives others the chance to recognize your expertise. It is better to be recognized by others than to proclaim yourself an expert!

Here is a summary of what to expect from this first essential lever to inspire trust.