The change management strategy is multi-faceted. To adequately prepare employees and get them on board with the changes, the change management strategy will inevitably include a communication strategy, to which training may be added, and any other measures deemed necessary.

Timely, relevant and inspiring communications from credible people in response to the concerns of affected employees are essential, regardless of the nature of the change.

This section will provide you with tools and questions to help you develop a successful communication strategy.